Q: Which case will fit my handheld? A: The cases are universal. They are designed to fit all handhelds, including Ipaq™ with standard backpack, Visor™ and Palm™ handhelds. Q: How do I mount my handheld to the case? A: There is a velcro strip included. It can be attached to back of your PDA. If you prefer, you may buy an internal sleeve which already has velcro sown on. Q: Will the cases fit my Ipaq™ with backpack modules on it? A: YES! all of our cases fit the Ipaq™ with standard backpack modules. If you have a backpack with a double pcmcia slot, or another very thick backpack, you will have to get the Visor Phone case (item# 213LTBK-H). It fits Visor™ with Visor Phone attachment or Compaq™ with thick backpack. It has a small hole in the top for an antenna. Q: How long will it take to receive my order? A: We ship all product within 6 business days. It is shipped standard UPS unless indicated differently. Q: Where can I see your products in a store? A: Currently our products are sold at Frys Electronics and Datavision. If you would like to see it at a location near you, please e-mail us with the name and location of the store you would like to see carry our products. Q: What does the PDA Plus fit? A: The PDA Plus™ is designed to fit a folding keyboard in the rear compartment. Alternatively, it will hold a small to mid size cell phone (see dimensions) or a small digital camera. It also has pockets for change, receipts, spare batteries and a pen. Q: Once I receive my order, what if I determine that the product doesn't suit my needs? A: We offer a 30 day money back guarantee. Just send it back for a full refund. To review our guarantee and our return policy, click here. Q: Do you have other products? A: YES! go to www.mascotmetro.com to see our full productline of laptop cases and luggage.
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